lb77's Privacy Policy
Our complete and transparent policy on how your personal information is collected, used, and kept secure on the lb77 platform.
Welcome to the lb77 platform. This Privacy Policy ("Policy") describes how lb77 collects, uses, stores, and protects your personal information when you use our website and services.
By using our services, you are considered to have accepted the terms of this Policy. Please read this document carefully. If you disagree with any part of this Policy, we ask that you refrain from using our platform.
lb77 treats user privacy as a top priority. We use SSL encryption and modern security practices to keep all your information secure.
Section 1 What information we collect
When you register and use our services on lb77, we may collect the following types of information:
Personal Identity Information
- Full name and date of birth
- Email address
- Mobile number
- National ID card or passport details (for verification purposes)
- Address (where applicable)
Financial Information
- Payment method details (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Bank account details (where applicable)
- Deposit and withdrawal records
Technical Information
- IP address
- Browser type and version
- Device information and operating system
- Session duration and page visit data
- Cookies and similar tracking technologies
Gaming Activity Information
- Gaming history and preferences
- Betting information and results
- Time spent on the platform
- Bonus and promotion usage details
Section 2 How we use your information
lb77 uses the information collected for the following purposes:
- Account management: Creating, verifying, and maintaining your account, and ensuring secure access to the platform.
- Transaction processing: Completing your deposits, withdrawals, and other financial transactions smoothly. The minimum deposit on lb77 is ৳100 and the minimum withdrawal is ৳800.
- Customer support: Resolving any complaints or questions you have and ensuring 24/7 assistance.
- Security assurance: Preventing fraud, money laundering, and other unlawful activities.
- Legal compliance: Adhering to applicable laws and regulations and providing required information to relevant authorities.
- Service improvement: Enhancing the experience on our platform and adding new features.
- Responsible gaming: Monitoring play patterns to identify problematic behaviour and support users.
- Communications: Informing you of important updates, policy changes, and account-related information.
We never send you marketing messages without your consent. You can opt out of marketing communications at any time.
Section 3 Data Storage & Protection
lb77 takes industry-standard technical and organisational measures to keep your personal information secure. Our security framework includes:
SSL Encryption
Our entire platform uses 3256-bit SSL encryption technology. All data transmitted between your browser and our servers is encrypted, so third parties cannot read it.
Secure Servers
All your data is stored on secure, access-controlled servers. Regular security audits are conducted on the server environment, and suspicious activity is detected automatically.
Access Control
Only authorised staff can access your information. Every access is logged, and staff are bound by confidentiality agreements.
Data Retention Period
We retain your information only for as long as necessary. After an account is closed, certain information may be kept for a defined period to meet legal obligations. Once that period ends, data is securely deleted.
No method of transmitting or storing information over the internet is 100% secure. We take every precaution, but no organisation can guarantee complete data security. Keeping your account password confidential is your own responsibility.
Section 4 Data Disclosure & Sharing
lb77 does not sell your personal information to third parties. However, certain information may be shared in the following circumstances:
- Service provider partners: With selected partners for services such as payment processing (bKash, Nagad, Rocket, Upay and bank transfers), technical maintenance, and customer support. These partners are required to comply with our privacy standards.
- Legal requirements: Information may be shared with relevant authorities to comply with court orders, investigations, or legal obligations.
- Fraud prevention: If financial crime or fraud is suspected, relevant authorities may be notified.
- Business changes: In the event of a merger or acquisition, information may be transferred to the new operating entity — but will remain protected under this Policy.
- With your consent: Your information will not be shared for any purpose beyond the above without your explicit consent.
When we share information with third parties, only the minimum necessary information is provided.
Section 5 Cookies Policy
The lb77 website uses cookies and similar tracking technologies. Cookies are small text files stored by your browser.
Essential Cookies
These cookies are required for the platform's core functions — maintaining login sessions, verifying security, and remembering your preferences. Without them, the site cannot function properly.
Analytics Cookies
These help us understand how users interact with our platform. The information is used to improve our services. Data collected is aggregated and anonymised.
Preference Cookies
These store your language, display preferences, and other personalised settings, so you do not have to configure them each time you visit the site.
Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent some platform features from working.
Section 6 Third-Party Links & Services
The lb77 platform may sometimes include services connected to third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others) and payment processors.
These third parties have their own privacy policies and operate independently. lb77 is not responsible for the privacy practices of these third parties. We recommend that you read their respective privacy policies.
Our payment partners — bKash, Nagad, Rocket, and Upay — follow their own security and privacy frameworks. During payment processing, they comply with applicable financial regulations.
Section 7 Your Rights
As a lb77 user, you have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.
Right to Rectification
If any of your information is incorrect or incomplete, you can request that it be corrected or updated. We will make the necessary changes as soon as possible.
Right to Erasure
You can request that your personal information be deleted. However, information required to meet legal obligations may not be immediately erasable.
Right to Object to Processing
In certain circumstances, you can object to the processing of your information, particularly where it is used for marketing purposes.
Right to Data Portability
You can request to receive your personal information in a common, readable format.
Right to Restriction of Processing
In certain circumstances, you can request that the processing of your information be restricted, such as while the accuracy of the data is being verified.
To exercise any of these rights, email us at [email protected]. We will verify your identity and process your request as soon as possible.
Section 8 Protection of Minors' Privacy
The lb77 platform is intended solely for individuals aged 21 and above. We do not knowingly collect information from any minor.
You are required to confirm your age during registration. If we discover that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If you believe a minor has registered on our platform, please notify us at [email protected].
A message for parents: Please put appropriate parental controls in place to protect minors from online gambling. Visit our Responsible Gaming page to learn more about responsible gaming.
Section 9 Policy Changes
lb77 may update this Privacy Policy from time to time. When changes are made, the following process will be followed:
- The "Last Updated" date at the top of this page will be changed.
- For significant changes, a notification will be sent to the registered email address.
- Continued use of the platform after changes have been made will be considered acceptance of the updated Policy.
We recommend that you visit this page regularly to stay informed about the latest Policy. If you find any change to the Policy unacceptable, please contact us before discontinuing use of the service.
Section 10 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact lb77's privacy team. We are ready to respond to all your enquiries.
Contact by Email
For any privacy-related requests:
[email protected]Write "Privacy Request" as the subject of your email. Send it from your account email address so we can verify your identity.
Live Chat Support
lb77 provides 24/7 live chat support. Assistance is available in both Bengali and English.
Use live chat to get an immediate response on urgent privacy-related matters.
To learn about other terms of our service, please visit our Terms & Conditions page. For information on responsible gaming, visit the Responsible Gaming page.
This privacy policy has been prepared by the authority operating the lb77 platform. lb77 is committed to your privacy as a safe and reliable platform.